• To date, a sign of a successful medical center is competent automation, both external and internal interaction processes. Provide a high-quality level of interaction will allow the CRM system on the bpm'online platform. The platform's capabilities optimize the time of each participant in the process (both employees of the center and patients), increasing the level, quality of service and consolidating all data into a single system.

Medical centers

Based on the bpm'online platform, we offer ready-made solutions for medical centers:

Automation of work of the front office

Optimized workplace for the receptionist with the ability to build and manage the general schedule of the center. Flexible management of patients' visits - reminders of the system about upcoming and current visits, signal notifications about different statuses of patients. Possibility of deepening in the history of visits to the patient: his medical card, current financial balance, the history of visits, etc.

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Automation of work of the front office

Optimized workplace for the receptionist with the ability to build and manage the general schedule of the center. Flexible management of patients' visits - reminders of the system about upcoming and current visits, signal notifications about different statuses of patients. Possibility of deepening in the history of visits to the patient: his medical card, current financial balance, the history of visits, etc.

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Automation of the work of the medical office

Advanced management of visits, flexible and rapid formation of treatment courses for patients with detailed information on the provided services and services of the clinic. Convenient and informative medical reference books for use during the course of treatment. Automated rules for conducting and managing a visit with various prompts to the user.

This area includes not only the automation of appointment recording with a list of notifications for the doctor and patient, but also tips on selecting a course of treatment and the necessary procedures with the possibility of updating the stage, depending on the course of the visit.

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Automation of the work of the medical office

Advanced management of visits, flexible and rapid formation of treatment courses for patients with detailed information on the provided services and services of the clinic. Convenient and informative medical reference books for use during the course of treatment. Automated rules for conducting and managing a visit with various prompts to the user.

This area includes not only the automation of appointment recording with a list of notifications for the doctor and patient, but also tips on selecting a course of treatment and the necessary procedures with the possibility of updating the stage, depending on the course of the visit.

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Electronic medical document circulation

Thanks to the unique designer of medical forms and documents, the system minimizes a significant part of the time spent by the personnel of the medical center on the preparation and processing of documents.

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Electronic medical document circulation

Thanks to the unique designer of medical forms and documents, the system minimizes a significant part of the time spent by the personnel of the medical center on the preparation and processing of documents.

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Unified information line

The possibility of a "single window" of communication with patients:

  • Single queue of incoming leads (site, external sources);
  • One interface for the operator (phone, website, chats);
  • Enhanced integration capabilities.
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Unified information line

The possibility of a "single window" of communication with patients:

  • Single queue of incoming leads (site, external sources);
  • One interface for the operator (phone, website, chats);
  • Enhanced integration capabilities.
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Automation of ward fund management

The block of work with the medical center's medical center contains all information about the availability and characteristics of the wards. An interactive schedule allows you to manage their employment and monitor the booking process. Automated processes allow you to fully control the stay of patients in the medical center.

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Automation of ward fund management

The block of work with the medical center's medical center contains all information about the availability and characteristics of the wards. An interactive schedule allows you to manage their employment and monitor the booking process. Automated processes allow you to fully control the stay of patients in the medical center.

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Automation of the system of accounts and payments

Integration with the accounting systems of the medical center for the management and correct display of financial information. Processes of dealing with accounts receivable of patients, contractors and agents.

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Automation of the system of accounts and payments

Integration with the accounting systems of the medical center for the management and correct display of financial information. Processes of dealing with accounts receivable of patients, contractors and agents.

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