• Attracting new customers, developing and maintaining relationships with existing customers are key tasks that marketers, sales departments and customer service of each network are working on.

      To work effectively, you need a modern software product that helps you achieve your goals.

      Taking as a basis one of the most powerful platforms on the market for automation of marketing, sales and service - bpm'online - we have set up solutions that allow us to quickly and efficiently launch our clients.

Bpm’online for retail network

We offer both ready-made and customized solutions for your business:

Automation of the loyalty program

Launch the loyalty program of any kind, either according to existing templates or individually.

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Automation of the loyalty program

Launch the loyalty program of any kind, either according to existing templates or individually.

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Automating the construction of marketing

Helps to track the sources of lead generation (channels and campaigns) and segment the customer base by behavioral characteristics and other characteristics of interest, for building further effective communication.

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Automating the construction of marketing

Helps to track the sources of lead generation (channels and campaigns) and segment the customer base by behavioral characteristics and other characteristics of interest, for building further effective communication.

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Automation of customer service / Customer Service

The main focus of Customer Service is the maintenance of service standards. Maintaining the history of communication with the client allows increasing this level, namely, personalizing the interactions taking into account the individual preferences of each customer.

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Automation of customer service / Customer Service

The main focus of Customer Service is the maintenance of service standards. Maintaining the history of communication with the client allows increasing this level, namely, personalizing the interactions taking into account the individual preferences of each customer.

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Automation of processing on-line orders in the online store

Reducing the time for processing orders, improving communication between operators and issuing points, and tracking delivery status.

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Automation of processing on-line orders in the online store

Reducing the time for processing orders, improving communication between operators and issuing points, and tracking delivery status.

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Social CRM

Social CRM is the result of the integration of CRM and social networks. The tools of "social" CRM will allow your business to better engage the audience and interact with it. In addition to the usual information channel about your company's activities, you get access to an additional source of data about real and potential customers.

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Social CRM

Social CRM is the result of the integration of CRM and social networks. The tools of "social" CRM will allow your business to better engage the audience and interact with it. In addition to the usual information channel about your company's activities, you get access to an additional source of data about real and potential customers.

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Automation of recruiting process

Simplifies the mechanics of collecting applications from applicants and reduces the time for the formation of accompanying documentation on hiring employees.

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Automation of recruiting process

Simplifies the mechanics of collecting applications from applicants and reduces the time for the formation of accompanying documentation on hiring employees.

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Implementing complex automation, retail network:

  • Reduces the cost of IT infrastructure;
  • Ensures the integrity of customer information;
  • Obtains a comprehensive analysis of client processes.
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